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Frequently Asked Questions

General Questions

Sudstream is a handheld shower system designed to make bathing safer and easier for seniors and individuals with mobility challenges. With one sprayer, users can choose between water only, water + body wash, or water + shampoo — reducing bending, reaching, and slipping risks. 


Simply attach Sudstream to your existing shower line. Insert pre-measured bottles of shampoo and body wash into the system. Turn the dials to choose your mode — water only, water + soap, or water + shampoo. Proceed to shower in safety and comfort. 


 Sudstream supports:

  • Older adults aging independently
  • Individuals with limited mobility
  • People recovering from injury or surgery
  • Home caregivers
  • Assisted living & long-term care facilities

If bathing is difficult or risky — Sudstream can help.


No — anyone who wants a safer, easier shower can benefit. Many users include people with chronic pain, arthritis, or balance concerns, and facilities that want consistent hygiene support. 


Safety & Accessibility

 Sudstream reduces risky movements in the shower by eliminating the need to bend, twist, or reach for bottles. Users never need to pick up slippery soap containers or stand to lather — everything comes through the sprayer. 


 Yes. The controls are large, easy to turn, and designed for hands affected by arthritis, tremors, or weakness.


 Absolutely. Sudstream works perfectly with shower chairs and benches, improving safety and independence for sitting bathers.


Installation & Compatibility

Yes — Sudstream is compatible with standard shower plumbing in homes, apartments, and care facilities. If your shower can accept a normal handheld showerhead, it will work with Sudstream. 


No professional installation required. Most users install Sudstream in 5–10 minutes using simple hand tightening. 


 No, Sudsteam is designed to replace your existing showerhead, although you can still use the Sudsteam as a standard shower in its water only mode if you wish.


Soap System & Refills

 Sudstream works best with our pre-measured, mess-free bottles. They ensure consistent flow and correct dispensing — especially for individuals with limited mobility. However, you can refill the Sudstream bottles with your own shampoo and body wash if you wish. 


 Our 1-month supply includes 6 bottles (3 shampoo + 3 body wash), designed for typical daily use. Usage may vary depending on shower frequency and duration.


 Yes — you can save by enrolling in automatic monthly deliveries, or purchase refills one-time when needed.


Cleaning & Maintenance

Yes. Sudstream is designed to minimize buildup and rinse clean during normal use. Wipe the exterior as needed — no special cleaners or tools required. 


 No routine maintenance is required aside from occasional wiping and replacing soap cartridges when empty.


For Care Facilities & Caregivers

 Yes — Sudstream is used in senior living communities, rehabilitation centers, memory-care units, and disability support programs to improve hygiene quality and reduce caregiver strain. 


 Sudstream:

  • Reduces lifting, bending, and soap handling
  • Speeds up showering time per resident
  • Improves comfort and dignity during assisted bathing
  • Helps residents participate more independently


 Yes — volume pricing and facility support programs are available. Contact our sales team for custom quotes. 


Shipping, Warranty & Support

 We offer a 30-day satisfaction guarantee. If Sudstream doesn't improve your shower experience, return it for a refund. 


 Yes — Sudstream comes with a 1-year limited warranty covering manufacturing defects and performance issues.


 Our customer care team is happy to help with installation questions, product support, or refill management. You can reach us via phone, email, or contact form on our contact page.


Still Have Questions?

Contact our team for for personalized guidance on choosing the right Sudstream setup for your needs.

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